Service/Brandon
Had my skis worked on multiple times here, after last visit I highly doubt that I will be back ever again.
I did not appreciate the way I was spoke to and dealt with as far as warranty issues on my newest SeaDoo.
Stanley Seyfried
11/19/2019
11/19/2019
Hello Mr. Seyfried,
I was recently notified that you were not satisfied with your recent experience here at our dealership. I am very sorry that you were unhappy with our staff and/or our dealership. I wanted to reach out to you today, primarily to apologize, but also to find out what we could have done better? You have been a service customer with us for around five years, and we greatly appreciate that you have chosen us to work on your vehicles in the past. I look forward to hearing from you.
Thank you,
Marshall Johnson
Service Manager
www.jacksonvillepowersports.com